State Farm® Insurance Agent Marcela Ruppert
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Alvarez
November 7, 2024
5
out of
5
rating by James Alvarez
"She was a a phenomenal worker who tended to all my needs and questions, I highly recommend her to anyone who seeks help or care with any issue they have with insurance and customer care also she deserves a raise and to be first in line to advise others or look into important matters. Thank you to her and all her help."
We responded:
"James, thank you so much for your wonderful review! I'm glad to know that you found our service helpful and attentive to your needs. Your recommendation means a lot to us. We strive to provide excellent customer care and it's great to see that reflected in your experience. If you ever need further assistance, don't hesitate to reach out. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
Colleen Wentworth
October 25, 2024
5
out of
5
rating by Colleen Wentworth
"Joe Quinn was very efficient, thoughtful and thorough with handling our state farm billing needs."
We responded:
"Colleen, thank you for your wonderful review! I'm happy Joe was able to assist you efficiently and thoughtfully with your billing needs. We appreciate your feedback and are always here to help with any future needs. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
Margaret Mateyaschuk
October 22, 2024
5
out of
5
rating by Margaret Mateyaschuk
"Joe at State Farm Insurance was extremely helpful in reviewing and updating our policies. Bundling our needs and some cost saving suggestions was most appreciated. Thank you Joe!"
We responded:
"Margaret, thank you so much for your wonderful review! I'm glad to hear that Joe was able to assist you effectively with reviewing and updating your policies. It's great that his suggestions for bundling and cost savings were helpful. We appreciate your trust in our team and are always here for any future needs or questions you may have. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
Dana Maniscalco
October 16, 2024
5
out of
5
rating by Dana Maniscalco
"Joseph Quinn from State Farm is doing a fantastic job! It was a pleasure to speak with him. He helped me get in touch with roadside assistance. He literally took all the stress away and handled it so professionally. Thank you again Joe!"
We responded:
"Thank you, Dana, for your wonderful review! I'm happy to hear that Joe was able to assist you with roadside assistance and make the process stress-free. We appreciate your kind words and are grateful to have Joe on our team. If you need any further assistance, don't hesitate to reach out. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
joseph rohan
October 15, 2024
5
out of
5
rating by joseph rohan
"State Farm is the best. My agent Joseph Quinn really helped and assisted me was professional and trust worthy. Thank you again Joe"
We responded:
"Thank you, Joseph, for your wonderful review! I'm glad to hear that Joseph was able to assist you professionally and earn your trust. We appreciate your kind words and are always here to help with any future needs. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
Cathy Ferrin
October 9, 2024
4
out of
5
rating by Cathy Ferrin
"I recently switched to State Farm for my car insurance, and I couldn't be happier with my decision. From the start, Marcela Ruppert customer service was exceptional. The representative Joe Q. I spoke with was knowledgeable, patient and took the time to explain all the coverage options available to me. They have a fast response time when emailing with questions, competitive rates and offer discounts. Overall, I highly recommend State Farm for anyone looking for reliable and affordable car insurance. Their excellent customer service and comprehensive coverage options make them a top choice in my book."
We responded:
"Cathy, thank you for sharing your experience! I'm glad you are happy with your decision to switch to State Farm for your car insurance. It's wonderful to hear that Joe provided you with knowledgeable and patient service, taking the time to explain all your coverage options. We strive to offer fast response times, competitive rates, and valuable discounts. Your recommendation means a lot to us. If you have any further questions or need assistance, our office is always here to help. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
Mehrnaz Vahid
October 9, 2024
5
out of
5
rating by Mehrnaz Vahid
"I worked with Edwin Arrunategui in Marcela’s team. He was patient, thoughtful and very helpful throughout the process of changing our family’s auto insurance. Highly recommend"
We responded:
"Thank you, Mehrnaz, for your wonderful review! I'm glad to hear that Edwin was patient, thoughtful, and helpful during your family's auto insurance transition. We appreciate your recommendation and are always here to assist with any future needs. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
Nadeen Chahine
October 2, 2024
5
out of
5
rating by Nadeen Chahine
"Professional and prompt service- thank you Joe!"
We responded:
"Thank you, Nadeen! I'm glad Joe could provide you with professional and prompt service. We appreciate your feedback and look forward to assisting you with any future needs. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
elizabeth carofano
September 20, 2024
5
out of
5
rating by elizabeth carofano
"The Agent, Joe was Very patient & understanding. He didn’t pressure me & still found a way to help me. He was also very pleasant to work with."
Stephan Soto
September 19, 2024
5
out of
5
rating by Stephan Soto
"I needed a agent that worked with me and what i was looking for, Edwin and his team set me up and im very happy with them ."
We responded:
"Stephan, thank you for sharing your positive experience! I'm glad Edwin and his team could meet your needs and provide the service you were looking for. We're happy to have you with us and are always here to assist with any future needs. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
Christie Leigh Babirad
August 31, 2024
5
out of
5
rating by Christie Leigh Babirad
"Thank you to Joseph Quinn who answered all of my questions in a polite and professional manner."
We responded:
"Thank you, Christie, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Robin, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Jae Park
August 30, 2024
5
out of
5
rating by Jae Park
"I just wanted to commend this office. I needed a new homeowner's quote and it was a very positive experience. I worked with Edwin Arrunategui, and he took the time to fully answer all my questions and then some additional questions (including auto and umbrella policy questions). Edwin was very friendly and knowledgeable. I recommend Edwin and this office to friends and family for sure."
We responded:
"Thank you, Jae, for your wonderful review! I'm glad to hear that Edwin provided you with such a positive experience while assisting with your homeowner's quote and other policy questions. We appreciate your recommendation and are grateful to have Edwin on our team. If you need any further assistance, don't hesitate to reach out. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
melaniz galvis
August 14, 2024
5
out of
5
rating by melaniz galvis
"very satisfied with the service that Joe provided me. very patient He answered all my questions. I recommend him ."
We responded:
"Hi Melaniz, thanks a lot for your review! I'm really glad Joe could help you out and answer all your questions. Your recommendation means a lot to us. If you need anything else, we're here for you! - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
John Walsh
August 14, 2024
5
out of
5
rating by John Walsh
"I have been with State Farm for as long as I can remember. The reason i have stayed with them is because of the excellent staff such as Marcel Ruppert, Joe Quinn and Robin Lassally. I have owned and operated many vehicles over the years and the one thing I can always depend on is the prompt service establishing a competitive policy. I have insured boats, cars, motorcycles and my home with State Farm and this particular office. And I have had at least too claims that were handled very well by the group. Lastly their honesty and dependability are tops."
We responded:
"Hey John, Thanks so much for your awesome review! I'm really glad to hear that you've had such a positive experience with our team, including Joe and Robin. It's great to know that we've been able to help you with your boats, autos, motorcycles, and home insurance over the years. Your trust in our prompt service and our ability to handle claims well means a lot to us. We truly appreciate your kind words about our honesty and dependability. If you ever need anything else, we're here for you! - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
Pam Zayer
July 11, 2024
5
out of
5
rating by Pam Zayer
"I had questions about my Insurance premiums going up, and was lucky enough to speak to Richie, who explained everything and made adjustments which solved the problem. Thanks Richie!"
We responded:
"Thank you for sharing your experience, Pam! I'm glad Richie was able to assist you with your insurance premiums and make the necessary adjustments. We're happy to have been able to help resolve the issue for you! If you have any more questions in the future, feel free to reach out. Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
Dario Querci
June 14, 2024
5
out of
5
rating by Dario Querci
"Robin Lassale is a pro!"
We responded:
"Thank you, Dario, for recognizing Robin's expertise! We're pleased that Robin provided you with exceptional service and assistance. Our team is grateful for your positive feedback and looks forward to assisting you with your insurance needs in the future! - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
allan reich
June 14, 2024
5
out of
5
rating by allan reich
"I’ve been working with Robin L. At State Farm for many years . she’s always been very knowledgeable and friendly. She is a true troubleshooter and able to resolve many complicated issues over the years that I’ve been with her. She’s five stars plus in my book!"
We responded:
"Allan, I'm thrilled to hear about your long-standing positive experience with Robin L.! Her knowledge and friendly demeanor truly shine as she troubleshoots and resolves complex issues for you. We're overjoyed to have earned your five-star rating! If you ever need assistance in the future, our office is here for you. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
leslie austin
June 11, 2024
5
out of
5
rating by leslie austin
"The best Joe is a beautiful person"
We responded:
"Leslie, thank you for your positive review! I am happy to hear you had a good experience with Joe. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
Gina Marie Marchese
May 30, 2024
5
out of
5
rating by Gina Marie Marchese
"Terrel was amazing to work with over the phone. He assisted me with a policy that is economical, fits my needs and worth switching over insurance companies. He was able to issue insurance that same day and answered any questions I had as a new client. Edwin, at the office, helped me with the inspection in a professional and friendly manner. I definitely recommend this office to any locals looking for new car insurance! (They also gave me a reusable bag with goodies for the summer!) Thank you!"
We responded:
"Gina Marie, we're ecstatic you found our service economical and fitting for your needs! Terrel and Edwin are valuable members of our team, and we're pleased they could assist you efficiently. We're grateful for your recommendation and glad you enjoyed the summer goodies! Looking forward to helping with any future insurance needs. Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
IGLESIA BAUTISTA EAST NEW YORK
February 12, 2024
5
out of
5
rating by IGLESIA BAUTISTA EAST NEW YORK
"Excelente muy profesional en su trabajo ☺️☺️"
We responded:
"Gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia"
Anthony Laskaris
January 26, 2024
5
out of
5
rating by Anthony Laskaris
"I would just like to let you know that you are lucky to have an employee like Robin Lassally. She has gone above and beyond to help me professionally while also being personable and putting me at ease with a recent issue. We need more people like her these days. I can’t remember when last dealing with a large corporation that i actually felt like I was being listened to and heard."
We responded:
"Anthony, thank you for the positive review. Robin is a fantastic part of the team and we are so glad to hear she was able to help you with your insurance needs."
Meryl Landau
January 18, 2024
5
out of
5
rating by Meryl Landau
"I don’t often write reviews but let me just say that anytime I call or need help they immediately drop everything to assist me with any of my insurance needs. Everyone who works there makes the process of navigating the insurance world so easy!"
We responded:
"We love seeing reviews like this, Meryl! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Richie Young
January 11, 2024
5
out of
5
rating by Richie Young
"I defined can say Edwin took care of me I like in queens ny rates are retarded but edwin made sure he overlooked everything in consideration an bammm💥 to vehicle insured when I was paying that price for 1 vehicle edwin is awesome 👌"
We responded:
"Richie, thank you so much for sharing your wonderful experience with Edwin and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Lusi Mendez
December 12, 2023
5
out of
5
rating by Lusi Mendez
"Brittney Bravo was very polite and excellent. She helped us very much. Very charming young lady and helpful. It was more than a pleasure having her assist us. Have a wonderful holiday. Thank you for your assistance Britney"
We responded:
"Thank you, Lusi, for your positive feedback and for acknowledging the exceptional assistance provided by Brittany. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Courtney Lecky
December 8, 2023
5
out of
5
rating by Courtney Lecky
"I recently chose State Farm for my car insurance, and the experience has been excellent. Their customer service is top-notch, providing clear explanations and addressing all my concerns. I appreciate the peace of mind that comes with knowing I'm insured by a reliable and reputable company like State Farm. Brittany Bravo, Insurance Account Representative"
We responded:
"Thank you, Courtney, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Brittany, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"