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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Raphael Warner

Raphael Warner

February 10, 2025

5  out of  5
rating by Raphael Warner
"Terrell and Joe are very diligent individuals i had a great experience working with them"
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Michael Barbieri

January 22, 2025

5  out of  5
rating by Michael Barbieri
"Thank you for my new Insurance. You are a pleasure to do business with stay warm."
We responded:
"Thank you, Michael! I’m so glad we could help you with your new insurance. Your kind words mean so much—stay warm, and don’t hesitate to reach out if you need anything"
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Amani Lightbourne

January 15, 2025

5  out of  5
rating by Amani Lightbourne
"Edwin was amazing and very helpful! He helped me get auto insurance. I liked how he made sure I understood all of my options. He’s coworker Terrel was also able to support when Edwin was busy. Terrel was also very helpful and kind."
We responded:
"Thank you so much, Amani! I’m thrilled to hear Edwin provided amazing service and made sure you understood all your options. It’s also wonderful to know Terrel stepped in with kindness and support when needed. We’re lucky to have such a great team, and your kind words mean so much to us!"
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Josephine Borrelli

January 10, 2025

5  out of  5
rating by Josephine Borrelli
"Brittney was extremely helpful and knowledgeable. She made me feel very comfortable in making a change after 23 years. The prices were lower and the experience was exceptional."
We responded:
"Thank you for your feedback, Josephine! We’re glad you had a positive experience with Brittany, she is very professional and puts customers interest at the center making sure your needs are taken care of. Appreciate your kind words! "
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Jan Roernes

December 26, 2024

5  out of  5
rating by Jan Roernes
"Robin Lassally is always very helpful and professional and I would give her 10 stars"
We responded:
"Thank you, Jan! Robin will be thrilled to hear your kind words. Your 10-star praise means the world to us, and we’re glad she provided such a helpful and professional experience! "
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melaniz galvis

December 20, 2024

5  out of  5
rating by melaniz galvis
"very satisfied with the service that Joe provided me. very patient He answered all my questions. I recommend him ."
We responded:
"Hi Melaniz, thanks a lot for your review! I'm really glad Joe could help you out and answer all your questions. Your recommendation means a lot to us. If you need anything else, we're here for you! - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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Jessica Schlanger

December 18, 2024

5  out of  5
rating by Jessica Schlanger
"Robin was so friendly and easy to work with. Definitely had our best interest in mind when it came to the right kind of insurance policy."
We responded:
"Thank you so much, Jessica! I’m glad to hear Robin provided such a friendly and helpful experience. Knowing she had your best interests in mind means a lot to us. We’re here whenever you need us!!"
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Lusi Mendez

December 13, 2024

5  out of  5
rating by Lusi Mendez
"Joseph Quin was very polite and excellent. He helped us very much. Very polite young man and helpful. It was more than a pleasure having him assist us. Have a wonderful holiday. Thank you for your assistance Joseph Quin."
We responded:
"Thank you, Lusi, for your positive feedback and for acknowledging the exceptional assistance provided by Brittany. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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HENRY SANCHEZ

December 6, 2024

5  out of  5
rating by HENRY SANCHEZ
"Excellent customer service Joseph"
We responded:
"We’re delighted to hear Joseph provided excellent customer service during your interaction. Thank you so much for the nice review! "
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Adam Kamali

December 3, 2024

5  out of  5
rating by Adam Kamali
"Robin is beyond a pleasure to work with. Highly recommend"
We responded:
"Thank you so much, Adam! I’m thrilled to see your 5-star review. Robin goes above and beyond each and every day to take care of our customers. Your recommendation means the world to me and my team here in Syosset! "
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Dwayne Brown

December 2, 2024

5  out of  5
rating by Dwayne Brown
"Jake who? Just kidding, Gregory is The Man! He was very detailed and to the point with the service being provided. He was very patient and helpful with all my questions and concerns. The customer service was outstanding, and I'm definitely a customer for life! Once again thank you for all your help 🙏!!"
We responded:
"Thank you for the amazing feedback, Dwayne! We’re thrilled to hear Gregory provided such detailed and helpful service. Your kind words mean so much to our team, and we’re proud to have you as a lifetime customer. If you need anything don’t hesitate to reach out 😊🙏"
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Suzanne Braun

November 30, 2024

5  out of  5
rating by Suzanne Braun
"I had a great expereince with Robin and Joe at Statefarm . I saved me thousands!! Someone is anlways available and returns calls promptly. The entire process seamless . I would highly recommend !!"
We responded:
"Thank you for taking the time to share your experience! I’m so glad to hear that Robin was able to help you save thousands and make the process seamless. We always strive to provide excellent service, and it’s great to know that Robin’s availability and support made a positive impact. Your recommendation means a lot to us. If you ever need anything in the future, don’t hesitate to reach out! "
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Diana

November 29, 2024

5  out of  5
rating by Diana
"Wonderful eperience with Gregory Despeines at State Farm!"
We responded:
"Thank you Diana! We are thrilled to hear about your wonderful experience with Gregory at the Marcela Ruppert State Farm. your kind words are greatly appreciated! "
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Anna

November 26, 2024

5  out of  5
rating by Anna
"It was a great experience working with Joe Quinn to lower my auto insurance premium. Very professional and courteous."
We responded:
"Thank you, Anna! We’re thrilled you had a great experience with Joe. We’ll be sure to share your kind words with him! "
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Ellen Rosenberg

November 21, 2024

5  out of  5
rating by Ellen Rosenberg
"I have a great team! Glad we made the switch👌"
We responded:
"Thank you so much, Ellen! I’m so glad to hear you are happy with our team. We appreciate you making the switch and look forward to continuing to serve you! "
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Sharon Weisberg

November 19, 2024

5  out of  5
rating by Sharon Weisberg
"Very nice and so helpful !!"
We responded:
"Thank you so much, Sharon! I’m thrilled to hear you had a great experience. Your kind words mean a lot to me and my team! "
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James Alvarez

November 7, 2024

5  out of  5
rating by James Alvarez
"She was a a phenomenal worker who tended to all my needs and questions, I highly recommend her to anyone who seeks help or care with any issue they have with insurance and customer care also she deserves a raise and to be first in line to advise others or look into important matters. Thank you to her and all her help."
We responded:
"James, thank you so much for your wonderful review! I'm glad to know that you found our service helpful and attentive to your needs. Your recommendation means a lot to us. We strive to provide excellent customer care and it's great to see that reflected in your experience. If you ever need further assistance, don't hesitate to reach out. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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Colleen Wentworth

October 25, 2024

5  out of  5
rating by Colleen Wentworth
"Joe Quinn was very efficient, thoughtful and thorough with handling our state farm billing needs."
We responded:
"Colleen, thank you for your wonderful review! I'm happy Joe was able to assist you efficiently and thoughtfully with your billing needs. We appreciate your feedback and are always here to help with any future needs. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
Profile photo of Margaret Mateyaschuk

Margaret Mateyaschuk

October 22, 2024

5  out of  5
rating by Margaret Mateyaschuk
"Joe at State Farm Insurance was extremely helpful in reviewing and updating our policies. Bundling our needs and some cost saving suggestions was most appreciated. Thank you Joe!"
We responded:
"Margaret, thank you so much for your wonderful review! I'm glad to hear that Joe was able to assist you effectively with reviewing and updating your policies. It's great that his suggestions for bundling and cost savings were helpful. We appreciate your trust in our team and are always here for any future needs or questions you may have. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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Dana Maniscalco

October 16, 2024

5  out of  5
rating by Dana Maniscalco
"Joseph Quinn from State Farm is doing a fantastic job! It was a pleasure to speak with him. He helped me get in touch with roadside assistance. He literally took all the stress away and handled it so professionally. Thank you again Joe!"
We responded:
"Thank you, Dana, for your wonderful review! I'm happy to hear that Joe was able to assist you with roadside assistance and make the process stress-free. We appreciate your kind words and are grateful to have Joe on our team. If you need any further assistance, don't hesitate to reach out. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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joseph rohan

October 15, 2024

5  out of  5
rating by joseph rohan
"State Farm is the best. My agent Joseph Quinn really helped and assisted me was professional and trust worthy. Thank you again Joe"
We responded:
"Thank you, Joseph, for your wonderful review! I'm glad to hear that Joseph was able to assist you professionally and earn your trust. We appreciate your kind words and are always here to help with any future needs. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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Cathy Ferrin

October 9, 2024

4  out of  5
rating by Cathy Ferrin
"I recently switched to State Farm for my car insurance, and I couldn't be happier with my decision. From the start, Marcela Ruppert customer service was exceptional. The representative Joe Q. I spoke with was knowledgeable, patient and took the time to explain all the coverage options available to me. They have a fast response time when emailing with questions, competitive rates and offer discounts. Overall, I highly recommend State Farm for anyone looking for reliable and affordable car insurance. Their excellent customer service and comprehensive coverage options make them a top choice in my book."
We responded:
"Cathy, thank you for sharing your experience! I'm glad you are happy with your decision to switch to State Farm for your car insurance. It's wonderful to hear that Joe provided you with knowledgeable and patient service, taking the time to explain all your coverage options. We strive to offer fast response times, competitive rates, and valuable discounts. Your recommendation means a lot to us. If you have any further questions or need assistance, our office is always here to help. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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Mehrnaz Vahid

October 9, 2024

5  out of  5
rating by Mehrnaz Vahid
"I worked with Edwin Arrunategui in Marcela’s team. He was patient, thoughtful and very helpful throughout the process of changing our family’s auto insurance. Highly recommend"
We responded:
"Thank you, Mehrnaz, for your wonderful review! I'm glad to hear that Edwin was patient, thoughtful, and helpful during your family's auto insurance transition. We appreciate your recommendation and are always here to assist with any future needs. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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Nadeen Chahine

October 2, 2024

5  out of  5
rating by Nadeen Chahine
"Professional and prompt service- thank you Joe!"
We responded:
"Thank you, Nadeen! I'm glad Joe could provide you with professional and prompt service. We appreciate your feedback and look forward to assisting you with any future needs. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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elizabeth carofano

September 20, 2024

5  out of  5
rating by elizabeth carofano
"The Agent, Joe was Very patient & understanding. He didn’t pressure me & still found a way to help me. He was also very pleasant to work with."
We responded:
"We are happy to hear Joe delivered a great experience. We appreciate having you as a customer and look forward to continuing to help with your insurance needs. "