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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adam Kamali

Adam Kamali

December 3, 2024

5  out of  5
rating by Adam Kamali
"Robin is beyond a pleasure to work with. Highly recommend"
We responded:
"Thank you so much, Adam! I’m thrilled to see your 5-star review. Robin goes above and beyond each and every day to take care of our customers. Your recommendation means the world to me and my team here in Syosset! "
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Dwayne Brown

December 2, 2024

5  out of  5
rating by Dwayne Brown
"Jake who? Just kidding, Gregory is The Man! He was very detailed and to the point with the service being provided. He was very patient and helpful with all my questions and concerns. The customer service was outstanding, and I'm definitely a customer for life! Once again thank you for all your help 🙏!!"
We responded:
"Thank you for the amazing feedback, Dwayne! We’re thrilled to hear Gregory provided such detailed and helpful service. Your kind words mean so much to our team, and we’re proud to have you as a lifetime customer. If you need anything don’t hesitate to reach out 😊🙏"
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Suzanne Braun

November 30, 2024

5  out of  5
rating by Suzanne Braun
"I had a great expereince with Robin and Joe at Statefarm . I saved me thousands!! Someone is anlways available and returns calls promptly. The entire process seamless . I would highly recommend !!"
We responded:
"Thank you for taking the time to share your experience! I’m so glad to hear that Robin was able to help you save thousands and make the process seamless. We always strive to provide excellent service, and it’s great to know that Robin’s availability and support made a positive impact. Your recommendation means a lot to us. If you ever need anything in the future, don’t hesitate to reach out! "
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Diana

November 29, 2024

5  out of  5
rating by Diana
"Wonderful eperience with Gregory Despeines at State Farm!"
We responded:
"Thank you Diana! We are thrilled to hear about your wonderful experience with Gregory at the Marcela Ruppert State Farm. your kind words are greatly appreciated! "
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Anna

November 26, 2024

5  out of  5
rating by Anna
"It was a great experience working with Joe Quinn to lower my auto insurance premium. Very professional and courteous."
We responded:
"Thank you, Anna! We’re thrilled you had a great experience with Joe. We’ll be sure to share your kind words with him! "
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Ellen Rosenberg

November 21, 2024

5  out of  5
rating by Ellen Rosenberg
"I have a great team! Glad we made the switch👌"
We responded:
"Thank you so much, Ellen! I’m so glad to hear you are happy with our team. We appreciate you making the switch and look forward to continuing to serve you! "
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Sharon Weisberg

November 19, 2024

5  out of  5
rating by Sharon Weisberg
"Very nice and so helpful !!"
We responded:
"Thank you so much, Sharon! I’m thrilled to hear you had a great experience. Your kind words mean a lot to me and my team! "
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James Alvarez

November 7, 2024

5  out of  5
rating by James Alvarez
"She was a a phenomenal worker who tended to all my needs and questions, I highly recommend her to anyone who seeks help or care with any issue they have with insurance and customer care also she deserves a raise and to be first in line to advise others or look into important matters. Thank you to her and all her help."
We responded:
"James, thank you so much for your wonderful review! I'm glad to know that you found our service helpful and attentive to your needs. Your recommendation means a lot to us. We strive to provide excellent customer care and it's great to see that reflected in your experience. If you ever need further assistance, don't hesitate to reach out. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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Colleen Wentworth

October 25, 2024

5  out of  5
rating by Colleen Wentworth
"Joe Quinn was very efficient, thoughtful and thorough with handling our state farm billing needs."
We responded:
"Colleen, thank you for your wonderful review! I'm happy Joe was able to assist you efficiently and thoughtfully with your billing needs. We appreciate your feedback and are always here to help with any future needs. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
Profile photo of Margaret Mateyaschuk

Margaret Mateyaschuk

October 22, 2024

5  out of  5
rating by Margaret Mateyaschuk
"Joe at State Farm Insurance was extremely helpful in reviewing and updating our policies. Bundling our needs and some cost saving suggestions was most appreciated. Thank you Joe!"
We responded:
"Margaret, thank you so much for your wonderful review! I'm glad to hear that Joe was able to assist you effectively with reviewing and updating your policies. It's great that his suggestions for bundling and cost savings were helpful. We appreciate your trust in our team and are always here for any future needs or questions you may have. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
Profile photo of Dana Maniscalco

Dana Maniscalco

October 16, 2024

5  out of  5
rating by Dana Maniscalco
"Joseph Quinn from State Farm is doing a fantastic job! It was a pleasure to speak with him. He helped me get in touch with roadside assistance. He literally took all the stress away and handled it so professionally. Thank you again Joe!"
We responded:
"Thank you, Dana, for your wonderful review! I'm happy to hear that Joe was able to assist you with roadside assistance and make the process stress-free. We appreciate your kind words and are grateful to have Joe on our team. If you need any further assistance, don't hesitate to reach out. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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joseph rohan

October 15, 2024

5  out of  5
rating by joseph rohan
"State Farm is the best. My agent Joseph Quinn really helped and assisted me was professional and trust worthy. Thank you again Joe"
We responded:
"Thank you, Joseph, for your wonderful review! I'm glad to hear that Joseph was able to assist you professionally and earn your trust. We appreciate your kind words and are always here to help with any future needs. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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Cathy Ferrin

October 9, 2024

4  out of  5
rating by Cathy Ferrin
"I recently switched to State Farm for my car insurance, and I couldn't be happier with my decision. From the start, Marcela Ruppert customer service was exceptional. The representative Joe Q. I spoke with was knowledgeable, patient and took the time to explain all the coverage options available to me. They have a fast response time when emailing with questions, competitive rates and offer discounts. Overall, I highly recommend State Farm for anyone looking for reliable and affordable car insurance. Their excellent customer service and comprehensive coverage options make them a top choice in my book."
We responded:
"Cathy, thank you for sharing your experience! I'm glad you are happy with your decision to switch to State Farm for your car insurance. It's wonderful to hear that Joe provided you with knowledgeable and patient service, taking the time to explain all your coverage options. We strive to offer fast response times, competitive rates, and valuable discounts. Your recommendation means a lot to us. If you have any further questions or need assistance, our office is always here to help. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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Mehrnaz Vahid

October 9, 2024

5  out of  5
rating by Mehrnaz Vahid
"I worked with Edwin Arrunategui in Marcela’s team. He was patient, thoughtful and very helpful throughout the process of changing our family’s auto insurance. Highly recommend"
We responded:
"Thank you, Mehrnaz, for your wonderful review! I'm glad to hear that Edwin was patient, thoughtful, and helpful during your family's auto insurance transition. We appreciate your recommendation and are always here to assist with any future needs. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
Profile photo of Nadeen Chahine

Nadeen Chahine

October 2, 2024

5  out of  5
rating by Nadeen Chahine
"Professional and prompt service- thank you Joe!"
We responded:
"Thank you, Nadeen! I'm glad Joe could provide you with professional and prompt service. We appreciate your feedback and look forward to assisting you with any future needs. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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elizabeth carofano

September 20, 2024

5  out of  5
rating by elizabeth carofano
"The Agent, Joe was Very patient & understanding. He didn’t pressure me & still found a way to help me. He was also very pleasant to work with."
We responded:
"We are happy to hear Joe delivered a great experience. We appreciate having you as a customer and look forward to continuing to help with your insurance needs. "
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Stephan Soto

September 19, 2024

5  out of  5
rating by Stephan Soto
"I needed a agent that worked with me and what i was looking for, Edwin and his team set me up and im very happy with them ."
We responded:
"Stephan, thank you for sharing your positive experience! I'm glad Edwin and his team could meet your needs and provide the service you were looking for. We're happy to have you with us and are always here to assist with any future needs. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
Profile photo of Christie Leigh Babirad

Christie Leigh Babirad

August 31, 2024

5  out of  5
rating by Christie Leigh Babirad
"Thank you to Joseph Quinn who answered all of my questions in a polite and professional manner."
We responded:
"Thank you, Christie, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Robin, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Jay P

Jay P

August 30, 2024

5  out of  5
rating by Jay P
"I just wanted to commend this office. I needed a new homeowner's quote and it was a very positive experience. I worked with Edwin Arrunategui, and he took the time to fully answer all my questions and then some additional questions (including auto and umbrella policy questions). Edwin was very friendly and knowledgeable. I recommend Edwin and this office to friends and family for sure."
We responded:
"Thank you, Jae, for your wonderful review! I'm glad to hear that Edwin provided you with such a positive experience while assisting with your homeowner's quote and other policy questions. We appreciate your recommendation and are grateful to have Edwin on our team. If you need any further assistance, don't hesitate to reach out. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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melaniz galvis

August 14, 2024

5  out of  5
rating by melaniz galvis
"very satisfied with the service that Joe provided me. very patient He answered all my questions. I recommend him ."
We responded:
"Hi Melaniz, thanks a lot for your review! I'm really glad Joe could help you out and answer all your questions. Your recommendation means a lot to us. If you need anything else, we're here for you! - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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John Walsh

August 14, 2024

5  out of  5
rating by John Walsh
"I have been with State Farm for as long as I can remember. The reason i have stayed with them is because of the excellent staff such as Marcel Ruppert, Joe Quinn and Robin Lassally. I have owned and operated many vehicles over the years and the one thing I can always depend on is the prompt service establishing a competitive policy. I have insured boats, cars, motorcycles and my home with State Farm and this particular office. And I have had at least too claims that were handled very well by the group. Lastly their honesty and dependability are tops."
We responded:
"Hey John, Thanks so much for your awesome review! I'm really glad to hear that you've had such a positive experience with our team, including Joe and Robin. It's great to know that we've been able to help you with your boats, autos, motorcycles, and home insurance over the years. Your trust in our prompt service and our ability to handle claims well means a lot to us. We truly appreciate your kind words about our honesty and dependability. If you ever need anything else, we're here for you! - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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Pam Zayer

July 11, 2024

5  out of  5
rating by Pam Zayer
"I had questions about my Insurance premiums going up, and was lucky enough to speak to Richie, who explained everything and made adjustments which solved the problem. Thanks Richie!"
We responded:
"Thank you for sharing your experience, Pam! I'm glad Richie was able to assist you with your insurance premiums and make the necessary adjustments. We're happy to have been able to help resolve the issue for you! If you have any more questions in the future, feel free to reach out. Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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Dario Querci

June 14, 2024

5  out of  5
rating by Dario Querci
"Robin Lassale is a pro!"
We responded:
"Thank you, Dario, for recognizing Robin's expertise! We're pleased that Robin provided you with exceptional service and assistance. Our team is grateful for your positive feedback and looks forward to assisting you with your insurance needs in the future! - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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allan reich

June 14, 2024

5  out of  5
rating by allan reich
"I’ve been working with Robin L. At State Farm for many years . she’s always been very knowledgeable and friendly. She is a true troubleshooter and able to resolve many complicated issues over the years that I’ve been with her. She’s five stars plus in my book!"
We responded:
"Allan, I'm thrilled to hear about your long-standing positive experience with Robin L.! Her knowledge and friendly demeanor truly shine as she troubleshoots and resolves complex issues for you. We're overjoyed to have earned your five-star rating! If you ever need assistance in the future, our office is here for you. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"
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leslie austin

June 11, 2024

5  out of  5
rating by leslie austin
"The best Joe is a beautiful person"
We responded:
"Leslie, thank you for your positive review! I am happy to hear you had a good experience with Joe. - Marcela Ruppert - State Farm Insurance Agent, Syosset, NY"